Welcome Visitors!
It is the priority of YCC to provide a safe and secure environment for the youth in our care, thus visitors are required to follow protocol to assist us in protecting all residents and visitors:
ALL VISITORS MUST SCHEDULE A VISIT OR CALL AHEAD TO BE SURE YOUR VISIT MAY ACCOMODATED. GROUP HOME VISITS ARE SCHEDULED THROUGH THE OPERATIONS DIRECTOR, GROUP HOME CASE MANAGER, OR SUPERVISOR.
To keep all youth safe; visitors will sign in and agree to maintain confidentiality* of all matters and persons.
ALL VISITORS MUST BE PRE-APPROVED BY THE LEGAL GUARDIAN PRIOR TO THE VISIT.
Length of visits is 30 minutes and may be cut short if staff requests. If a longer visit is necessary or beneficial, please speak with THE case manager in advance to obtain approval.
VISITS ARE NOT ALLOWED DURING MEALS, STUDY HOUR, CHORES, GROUPS, MEETINGS, OR SLEEP HOURS. IT IS RECOMMENDED THAT VISITORS CALL IN ADVANCE TO SCHEDULE A VISIT AND ENSURE THAT THE TIME DOES NOT OVERLAP WITH ANY OF THESE EVENTS.
Visits that include more than two visitors must be pre-approved by THE case manager or supervisor prior to the visit.
ANYONE UNDER THE AGE OF 18 MUST BE RELATED TO THE RESIDENT IN ORDER TO VISIT. IN ADDITION, THEY MUST BE PRE-APPROVED BY THE LEGAL GUARDIAN.
Visitors must remain on designated property at all times during the visit. Permission may be obtained by staff to go outside (on property), including use of basketball/volleyball area. All visitors must remain together. If there are other accommodations that will be beneficial during the visit (such as board games or other activities), please speak with THE case manager prior to the visit.
CELL PHONE USE DURING VISITS MUST MEET THE PURPOSE OF THE VISITS: TO MAINTAIN APPROPRIATE COMMUNICATION WITH FAMILY AND OTHER APPROVED CONTACTS AND BUILD SUPPORTIVE RELATIONSHIPS.
Outside food and beverage is not recommended during visits. If it is necessary or beneficial, permission must be obtained from a case manager or supervisor prior to the visit. In addition, it must be store-bought and sealed when it is brought in and consumed during the visit.
VISITORS AND YOUTH MUST CLEAN UP THE VISITATION AREA AT THE END OF THE VISIT. PLEASE PICK UP ANY TRASH, REMOVE BELONGINGS, AND NOTIFY STAFF IF FURTHER CLEANING IS NEEDED.
The Youth Crisis Center is a nonsmoking facility. There is no smoking or vaping in the building or on property, including the parking lot. Visitors are not permitted to smoke/vape during visits.
STAFF MAY ASK VISITORS TO LEAVE AT ANY TIME FOR FAILURE TO FOLLOW THESE GUIDELINES OR FAILURE TO USE VISITS IN A CONSTRUCTIVE OR SUPPORTIVE MANNER. VISITORS MAY NOT BE ABLE TO RETURN FOR VISITS IF THERE ARE ONGOING CONCERNS.
*It is the legal right of each resident of the Youth Crisis Center, Inc. to have their placement and status kept confidential. Employees, volunteers, residents, visitors, resident family members, board members, and other guests of the Youth Crisis Center, Inc. may be exposed to information which is confidential and/or privileged and propriety in nature. It is the policy of the Youth Crisis Center, Inc. that such information must be kept confidential both during and after visits. Unauthorized disclosure of confidential and privileged information is a serious violation of YCC policy as well as a violation of the legal rights of those involved and will subject the person(s) who made the unauthorized disclosure to appropriate legal consequences or action.